1. Information we collect
When you contact Mouldora Design Services, we may receive your name, company, contact details, country, project requirements, material and production information, NDA preference, and files you choose to submit. Work With Us applications may also include employment preferences, qualifications, experience, capability ratings, technical responses, résumé, portfolio links and work samples. Submitted records, private notes, follow-up dates, campaign attribution and attachment metadata are stored in the protected customer-management system.
2. Why we use it
We use submitted information to evaluate enquiries and applicants, communicate about the requested service or opportunity, prepare quotations, manage follow-ups, deliver agreed services, maintain project and commercial records, protect our systems, and comply with applicable obligations. Marketing messages are sent only where the person has separately chosen to receive them.
3. Engineering files
Files are used only for evaluating or performing the requested work, subject to agreed terms. Web-form attachments are processed for email delivery and are not intentionally stored in a public website directory. For large or particularly sensitive files, request an NDA and an agreed secure transfer method before sending them.
4. Sharing
We do not sell personal information. Information may be shared only with service providers or professional advisers where reasonably necessary for communication, hosting, security, project delivery or legal compliance, and subject to appropriate responsibilities.
5. Retention
We retain information only as long as reasonably needed for the enquiry, application, project, follow-up, commercial records, dispute prevention or legal obligations. Administrator tools support review and deletion workflows, and retention periods may vary by record type and applicable requirements.
6. Security
Reasonable technical and organisational measures are used, but no internet transmission or storage method can be guaranteed completely secure. Do not send credentials, payment-card details or unnecessary sensitive personal data through the website.
7. Cookies and analytics
The website uses short-lived security cookies for form and administrator protection. With your permission, first-party analytics records page paths, campaign parameters, referrer domains, device category, browser family, language choice and selected actions such as important link clicks and form starts. It does not record keystrokes, raw IP addresses or sensitive form-field content. IP addresses are converted immediately to a one-way salted hash for abuse control and aggregate visitor measurement. You can reject analytics or reopen Cookie choices in the footer at any time.
8. Your choices
You may request access, correction or deletion of personal information, subject to applicable law and legitimate record-keeping needs. You may also withdraw consent for future enquiry communication.
9. International enquiries
Online service delivery may involve communication or processing across countries. By submitting an enquiry, you understand that information may be handled in India and through service providers supporting the website and email workflow.
10. Contact
For privacy questions, email hello@mouldora.com or call +91 9301286424.
This basic policy should be reviewed by qualified counsel before launch if specific regulatory, contractual or sector obligations apply.